We're committed to a responsible use of any personal data that we collect during your interaction with our website and any bookings you make. We do not collect or store personal data on our website. We use the following external providers as part of our service who collect personal information on our behalf.
Your personal information is never, and will never, be shared with anyone else, for any purpose, by any of the above.
Our booking provider (HLB) keeps personal information (excluding bank/credit card details) to allow for a record of guests to help us understand trends and improve our service. Through HLB, our automatic data-retention policy is:
We maintain, in line with GDPR rules, an 'opt-in' policy for marketing. You will only receive emails should you have clearly chosen to do so via either verbal or written confirmation with us, or a clear indication through our site signup form or during booking. When marketing via email newsletters etc., we utilise a list that is managed by industry leaders MailChimp, and you can unsubscribe at any time by clicking the 'unsubscribe' link in any email marketing communication. If you wish for us to do this for you and confirm your removal, feel that you are receiving unwanted emails, or simply wish to update us on any changes to your subscription details (email address etc.) please contact firstname.lastname@example.org.
For any further information on the above, or any queries on issues or subjects not covered here, please contact email@example.com and we will be pleased to help.